Privacy Collection Notice

FAITHFULL is the controller responsible for your personal data.

We collect and process your personal data when you:

• visit our website;
• register as a new customer;
• opt in to receive marketing material;
• communicate with us or request
  more information about a product or service;
• purchase a product or service;
• participate in a survey, prize draw or competition.

This privacy notice provides information on how we collect and process your personal data.

Our website privacy policy contains more detailed information about our data processing (including about data security,
data retention and lawful processing bases) and you should read that in conjunction with this privacy notice. See our website privacy policy here.

The data we collect about you

We may collect, use, store and transfer different kinds of personal data about you as follows:

• Identity Data.
• Contact Data.
• Financial Data.
• Transaction Data.
• Technical Data.
• Profile Data.
• Usage Data.
• Marketing and Communications Data. 

We explain these categories of data and the different methods we use to collect data about you, which are explained in our
website privacy policy here.  

How we use your personal data

We will only use your personal data for the purpose for which we collected it which includes the following:

• To register you as a new customer.
• To process and deliver your order.
• To manage your relationship with us.
• To enable you to participate in
  a prize draw, competition or complete a survey.
• To improve our website, products/services, marketing or customer relationships.
• To recommend products or services which may be of interest to you.

How we share your personal data

We may transfer, store and process your personal data within the FAITHFULL group / with external third parties which
includes sharing your personal data outside the UK to countries which have laws which do not provide the same level of data protection as UK Law. More detail can be found in our website privacy policy here.

Your legal rights

For details of your rights under data protection laws, including the right to receive a copy of the personal data we hold about you and the right to make a complaint at any time to the Information Commissioner's Office, the UK regulator for data protection issues (www.ico.org.uk), please see our website privacy policy here.

Contact details

We have appointed a data protection officer (DPO). If you have any questions about this privacy notice or our data protection practices please contact the DPO.

Our DPO’s contact details are:

Tiffany Lloyd

Tiffany@faithfullthebrand.com

Unit 26, 13-19 Nichols Street, Surry Hills, NSW, 2010, Australia,